Hiller Service Team

 

COMMISSIONING
PROJECT PLANNING
CONSULTING
MAINTENANCE
TRAINING
OPTIMISATION
FACTORY REPAIRS
REPLACEMENT PARTS
MODERNISATION
LOAN ROTORS/SYSTEMS
USED MACHINES

 

The Hiller modular service concept

To meet the requirements for exceptional process stability combined with high operational safety, HILLER was quick to create a highly effective ESSENTIAL SERVICING CONCEPT. Our wide variety of servicing packages is optimally designed to meet the current needs of our customers.

A key factor here is HIGHLY FLEXIBLE CUSTOMER SERVICE with wide-ranging specialist knowledge from our engineers and highly effective tools and measurement technology. The range of services includes installation, commissioning, servicing, on-site repairs, customer's staff training, process optimisation and machine diagnostics.

SCHEDULED MAINTENANCE is carried out in consultation with our customers professionally and with minimal disruption to operations. Over 90% of our customers utilise MAINTENANCE CONTRACTS to secure attractive prices combined with optimal planning reliability.

COMMITTED BACKOFFICE STAFF at various sites take care of our team of engineers, day in, day out. Alongside an additional SERVICE-HOTLINE hese staff members are available to provide personalised support and advice to our customers.

Large supplies of SYSTEM-RELEVANT ORIGINAL SPARE PARTS at our national and international HILLER service support offices ensure rapid parts availability and short repair times.

For REPAIRS and WEAR REPAIR WORK an on HILLER rotor units, an exclusive machine fleet with experienced specialist personnel is available at our site in Vilsbiburg. This ensures FACTORY REPAIRS with short turnaround times at a high level of quality.

Thanks to our comprehensive POOLS OF LOAN ROTORS and LEASED SYSTEMS for our HILLER decanters we are able to successfully avoid the operational standstill of customer machines during factory repair works.

Various RETROFIT PACKAGES for the cost-effective and environmentally friendly modification of existing customer systems and our RANGE OF USED MACHINES round off our portfolio of services to perfection. Simply speak to us - in the vast majority of cases we can offer you successful solutions to fit your needs, even if your decanter is not a HILLER decanter.

AFTER SALES
MAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
HOTLINE: +49 16 22 91 46 44
BACKOFFICE: +49 8741 48-175
FAX: +49 8741 48-740

Our team at headquarters

Bernd Ramsauer
Service management nat./internat.
Tel +49 8741 48-176
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Franz Bauer
Spare parts organisation
Tel +49 8741 48-126
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Florian Hauser
Engineer organisation
Problem management
Tel +49 8741 48-399
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Markus Westenthanner
Engineer organisation
Problem management
Tel +49 8741 48-111
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Andreas Neumeier
Maintenance contracts
Tel +49 8741 48-252
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Margit Rogge
Seminar organisation
Tel +49 8741 48-175
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Our service offices in Germany

Service office North
Peter Krebs

Kirchstraße 7A
48653 Coesfeld
Tel +49 2546 4459990
Mobile 0162/2911372
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Service office South
Daniel Westenthanner

Vilsbiburg headquarters
Schwalbenholzstrasse 2
84137 Vilsbiburg
Tel +49 8741 48-188
Fax +49 8741 48-740
Mobile +49 162 29 14 640
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